Privacy Policy
Silgan Consumer Privacy Policy
Last Updated: May 12, 2025
This Privacy Policy (“Privacy Policy”) describes how the Silgan Containers LLC, and our affiliates (“Silgan”, “we”, “us” or “our”) collects your personal information, how we use or disclose your personal information and how we protect your personal information. Silgan respects the privacy of the visitors to our digital properties and the users of our products and services, and we are committed to protecting it through our compliance with this Privacy Policy. Please note that this Privacy Policy does not apply to information collected on behalf of our business consumers.
This Privacy Policy describes how Silgan collects, stores, uses, and safeguards your information when you use our websites, such as at Silgan.com, ShopSilgan.com, SilganU.com, or other identified Silgan-owned and operated sites (together, the “Website”), our mobile/tablet applications (“Apps”), and engage with us through any other websites, pages, features, or content owned and operated by Silgan entities that direct to this Privacy Policy (collectively, including the Website and Apps, the “Services”).
By accessing, visiting or using our Services, you understand and agree that the collection and use of your personal information will be made in accordance with this Privacy Policy and our Terms & Conditions, available here. If you do not feel comfortable with any part of this Privacy Policy, please discontinue use of the Services immediately.
CONTENTS
- Updates to this Privacy Policy
- Information We Collect About You and How We Collect It
- How We Use Your Information
- Sharing and Disclosure of Information
- Cookies and Other Tracking Technologies
- Security
- Third-Party Links
- Social Media Pages
- Children
- Retention
- Choices and Privacy Rights
- California Consumer Privacy Notice of Collection
- International Transfers of Data
- Additional Notice to Individuals in the European Economic Area, the United Kingdom, and Switzerland
- Brazil Privacy Rights
- Mexico Privacy Rights
- Contact Us
- Updates to this Privacy Policy
We may update this Privacy Policy from time to time as we update or expand our Services. The “Last Updated” date at the top of this page indicates when this Privacy Policy was last updated. If we make changes, we will post the updated Privacy Policy on this page with an updated effective date. If we make material changes to it, we will provide notice through our Services or as otherwise required by applicable law. We encourage you to look for updates and changes to this Privacy Policy by checking the effective date when you access our Services.
We may also provide additional “just-in-time” disclosures or additional information about the data collection, use, and sharing practices of specific Services. These notices may supplement or clarify Silgan’s privacy practices or may provide you with additional choices about how we process your information. Any changes to this Privacy Policy will become effective on the “Last Updated” date indicated above. If you have any questions about this Privacy Policy, please reach out to us anytime via email at contact@silganprivacy.com or at the contact information included within the “Contact Us” section below.
- Information We Collect About You and How We Collect It
Throughout this Privacy Policy, we use the term “personal information” to describe data that identifies you or makes you identifiable. What constitutes personal information depends on the local laws based on your physical location, but generally refers to any information, alone or in combination with other data, that could reasonably identify an individual. Only the definition that applies under your local law will apply to you under this Privacy Policy. The types of personal information that we may collect about you include, but are not limited to:
- Information You Voluntarily Provide to Us.
We collect personal information you submit to us when you use our Services, including:
- Form Submissions: contact information such as name, email address, username, password, postal address, and phone number, or information that you provide by filling out forms that we make available. This includes various “Contact Us” forms on our Website, account registrations, newsletter sign-ups, or as part of other requests;
- Customer Service: contact information and messages we receive through our Customer Service team when you have questions or issues with our Services, or otherwise communicate with us by email, our Website, by telephone, in writing, or through other means;
- Payment Information: payment card, transaction, or financial account information, which are provided if you make a purchase online or sign up via our order forms (note that the actual payment information is collected and processed by our payment processor service provider partners);
- Job Applications: employment-, education- and background-related information provided to us as a part of the job application or contractor process, including contact information, employment eligibility status, and position sought;
- Promotions and Feedback: information relating to your participation in a promotion or survey that we may ask you to complete for research purposes; and/or
- Device Permissions: information relating to your use of features of our Services that may ask you to grant us access to location information, photos, microphone, video camera, or media on your computer or mobile device.
Please note: When communicating with us by email or through forms on our Services, we ask that you please do not send us any sensitive information pertaining to yourself. Silgan does not collect or store sensitive information or special categories of information.
- Information from Third Parties.
When you interact with our Services or accounts on a social media platform, we may collect the personal information that you or the platform make available to us on that page or account, including your social media account ID and/or user name associated with that social media service, your profile picture, email address, friends list or information about the people and groups you are connected to and how you interact with them, and any information you have made public in connection with that social media service.
The information we obtain depends on your privacy settings on the applicable social media service; we will comply with the privacy policies of the social media platform, and we will only collect and store such personal information that we are permitted to collect by those social media platforms. When you access our Services through social media channels or when you connect our Services to social media services, you are authorizing us to collect, store, and use such information and content in accordance with this Privacy Policy.
- Information We Collect Automatically.
As you navigate through and interact with our Websites, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Information About Your Use of the Services: when you browse our Website, our systems automatically collect information such as your web request, Internet Protocol (“IP”) address, browser type, browser language, domain names, referring and exit pages, and URLs, platform type, pages viewed and the order of these page views, the amount of time spent on particular pages, and the date and time of your request.
- Device Information: if you access the Services through a mobile device (e.g., a smartphone or tablet), we may be able to identify the general location of your mobile device, your mobile device’s brand, model, MAC address, operating system, resolution, screen size, system version, mobile network information, and your mobile device’s advertising ID.
- Performance Data: we may collect information about your preferences to make your use of the Services more productive. For more information, please see the “Cookies and Other Tracking Technologies” section below.
- Information Collected from Other Sources.
We may receive information about you from other sources to help us correct or supplement our records, improve our Services or products, and prevent fraud.
- How We Use Your Information
We will only use your personal information as described in this Privacy Policy or as disclosed to you prior to such processing taking place. The purposes for which we may use your personal information include:
- To Provide You With Our Services.
We may use your personal information to provide you with information or to deliver our Services and any related products, and for any other business or lawful purpose reasonably anticipated within the context of Silgan’s relationship with you.
- To Provide Service-Related Communications.
We may send you administrative information to keep you updated about our Services. Such communications may include information about changes to this Privacy Policy, our Terms, security updates, and tips or other relevant information. Service-related communications are not promotional in nature. You are not able to unsubscribe from such communications, as you may miss important developments relating to our Services.
- To Provide Customer Support.
We will use your personal information to respond to your Customer Service inquiries, investigate any complaints, and ensure your continued use and enjoyment of the Services.
- To Send You Marketing and Promotional Emails.
We may contact you with marketing or promotional materials and other information that may be of interest to you based on the Services that you already use or the offerings about which you have already purchased or inquired. You may opt out of receiving such emails using a link at the bottom of any marketing email or by contacting us as described below.
- For Product Research and Development.
We want to ensure our Services are continually improving and expanding so that we meet and exceed your needs and expectations. To do so, we may process your personal information to improve, optimize, or expand our Services or features of our Services. We do so by processing information about your use of the Services as well as any information you provide to us, and by measuring, tracking, and analyzing trends and usage in connection to your use or the performance of our Services. Without processing your information for such purposes, we may not be able to ensure your continued satisfaction when using our Services.
- To Enable Our Service Providers.
We use personal information to enable other companies and individuals acting on our behalf to facilitate our Services (“Service Providers”) to provide services to us so that we can provide our products and Services to you, or for other business purposes consistent with Silgan’s relationship with you.
- To Enforce Compliance with Our Agreements or Policies.
We process your personal information in accordance with this Privacy Policy to combat spam, malware, malicious activities, fraud, or security risks, as part of our ongoing maintenance and enforcement of our security measures, and to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To Maintain Legal and Regulatory Compliance.
We process personal information to pay our taxes, fulfill our business obligations, ensure compliance with employment and recruitment laws, in response to valid warrants and legal processes, or as necessary to manage risk under applicable law.
- For Employment Purposes.
We use personal information to process job applications, including to communicate with you and to conduct applicant and employment-related statistical evaluation and record-keeping.
- For Customization.
We process personal information in connection with saving your user account, registration, and profile data or other personal information on our Services (so you do not have to re-enter it each time you visit or use the Services); tracking your return visits to and use of the services; tailoring your experience on the Services; and/or otherwise customizing what you see when you visit and use the Services;
- To Facilitate Corporate Acquisitions, Mergers and Transactions.
We may process any information regarding your account and your use of our Services as is necessary in the context of corporate acquisitions, mergers or other corporate transactions.
- With Your Consent.
For any other purpose disclosed to you prior to you providing us your personal information or which is reasonably necessary to provide the Services or other related products and/or services requested, with your permission or upon your direction.
- Sharing and Disclosure of Information
We may disclose your personal information in the following circumstances:
- Within Our Corporate Organization.
Silgan is part of a corporate organization that has several legal entities, business processes, management structures, and technical systems. We may share your personal information with any of our corporate affiliates, including but not limited to companies controlled by or under common control with Silgan, in order to provide you with the Services and take actions based on your request, as well as for the purpose of management, analysis, and business maintenance. For example, we may share your information with our affiliated companies to process orders and requests or expand and promote our Services.
- Service Providers.
We may employ Service Providers to provide the Services on our behalf, perform service-related activities or assist us in analyzing how our Services are used. These Service Providers may provide us with support services such as credit card processing, website hosting, email, and postal delivery, analytics, and marketing services or conducting research. The Service Providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Corporate Transactions.
We may disclose personal information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or sale or transfer of some or all of our assets, whether as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about the users of our Services is among the assets transferred. You agree to and do hereby consent to our assignment or transfer of rights to your personal information in such circumstances.
- To Maintain Legal and Regulatory Compliance.
Silgan also may disclose your personal information to another party, such as law enforcement officials, to comply with legal requirements, court orders, government or law enforcement agency requests, to protect or defend Silgan, or where we perceive an immediate danger of death or serious physical injury to someone as a result of activity on our Services. Our disclosures may occur under circumstances where we may not be authorized to advise you of such action.
- With Your Consent.
We may disclose your personal information for any purpose with your consent.
- Cookies and Other Tracking Technologies
We may use cookies, embedded scripts, software development kits (“SDKs”) and other similar technologies (collectively, “Tracking Technologies”) to collect additional personal information automatically as you interact with the Services and to personalize your experience with our Services.
- Cookies.
Cookies are small web files that a website or its provider transfers to your device’s hard drive through your web browser that enables the website’s or provider’s system to recognize your browser and remember certain information. “First-party cookies” are cookies which are served the entity operating the domain through which the cookie is served. Silgan and our affiliates’ own cookies are therefore “first-party cookies.” In case we allow others to service cookies through our Services, these cookies are called “third-party cookies.” We use first-party and third-party cookies for the following purposes:
- to make our Services function properly;
- to improve our Services;
- to make login to our Services easier (such as by remembering your user ID);
- to recognize you when you return to our Services and to remember information you have already provided;
- to track your interaction with the Services;
- to provide a secure browsing experience during your use of our Services.
We use first-party and third-party cookies on our Services. The following types of cookies are used on our Website:
- Strictly Necessary Cookies: these cookies are essential for you to browse the Services, use its features, and access secure areas of the Site. Without these cookies, some Site features cannot be provided. As such, this category of cookies cannot be disabled.
- Functional or Preference Cookies: functional cookies remember your personalized information and choices, such as your name or preferences you select on the Site, so we can tailor our Services to provide you with enhanced features and personalized content. Disabling these cookies may result in less functionality during your use of our Site.
- Performance or Analytic Cookies: these cookies collect information about how you use our Site, including webpages you visit and links you click. We use the information collected by such cookies to improve and optimize our Site. You can disable these cookies.
- Advertising or Targeting Cookies: These cookies are used to make advertising messages more relevant to you. They may perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases, selecting ads that are based on your inferred interests. Our third-party advertising partners may use these cookies to build a profile of your interests and deliver relevant ads on other sites. You may disable the use of these cookies as set forth below.
- Analytics.
We may use third-party service providers, including Google Analytics, to monitor and analyze the use of our Website. Google Analytics is a web analytics service offered by Google LLC (“Google”) that tracks and reports Website traffic. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en . The Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics, available at: https://tools.google.com/dlpage/gaoptout .
- Other Tracking Technologies.
We use conversion beacons, tags, scripts, and pixels (each a “Tracking Technology” and collectively, “Tracking Technologies”), which fire a short line of code to tell us when you have clicked on a particular button or reached a particular page. We also use these Tracking Technologies to analyze usage patterns of our Services and record that a particular device, browser, or application has visited a particular webpage.
- Your Choices.
Your browser may provide you with the option to refuse some or all browser Tracking Technology. You can exercise your preferences in relation to Tracking Technology served on our Website by taking the steps outlined below.
First-Party Cookies . You can use your browser to enable, disable or delete cookies. To do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” settings). Please note, if you set your browser to disable cookies, you may not be able to access secure areas of the Website and/or other parts of the Website may not work properly. You can find more information about how to change your browser cookie settings at http://www.allaboutcookies.org .
Third-Party Cookies . Many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI), both of which maintain websites that allow people to opt out of interest-based advertising from their members. To opt out of interest-based advertising provided by each organization’s respective participating companies, visit the DAA’s opt-out portal available at http://optout.aboutads.info/, and/or visit the NAI’s opt-out portal available at http://optout.networkadvertising.org/?c=1.
Residents of the European Union may opt-out of online behavioral advertising served by the European Interactive Digital Advertising Alliance’s participating member organizations by visiting https://www.youronlinechoices.eu/.
To opt-out of data collection for interest-based advertising across mobile applications by participating companies, download the DAA’s AppChoices mobile application opt-out offering here: https://youradchoices.com/appchoices.
You can also find more information about how to change your browser cookie settings at http://www.allaboutcookies.org . Additional information may be found for the following browsers here:
- Google Chrome
- Android Browser
- Internet Explorer
- Mozilla Firefox
- Safari (Desktop)
- Safari (Mobile)
- Opera
- Opera Mobile
- Do Not Track.
Some Internet browsers, such as Internet Explorer, Firefox, and Safari, include the ability to transmit “Do Not Track” or “DNT” signals. However, uniform standards for “DNT” signals have not been adopted, so our Website does not currently process or respond to “DNT” signals.
- Security
We take commercially reasonable precautions to protect personal information under our control from misuse, loss or alteration. Our security measures include industry-standard physical, technical and administrative protections to prevent unauthorized access to or disclosure of your information, to maintain data accuracy, to ensure the appropriate use of information, and to otherwise safeguard your personal information.
While we use reasonable commercial efforts to protect your personal information, no technology, data transmission, or system can be guaranteed to be 100% secure. We cannot guarantee the security of our databases or the databases of the third parties with which we may share such information, nor can we guarantee that the information you supply will not be intercepted while being transmitted over the internet. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) account credentials or a password for access to certain parts of our Services, you are responsible for keeping this account information confidential. You should not share your account information with anyone.
Note, your information may be processed and/or stored in locations outside of the country in which you live. These countries may have different laws and standards in place than those in your country of residence.
- Third-Party Links
Our Services may contain links to websites that Silgan does not operate or control. This Privacy Policy does not apply to information collected through those websites. We are not responsible for the privacy practices of these websites, nor any adverse consequences that may result from your interaction with such third-party websites. Silgan has no influence over the privacy practices of these other websites or their use of cookies and other tracking technology.
- Social Media Pages
Please note that we are not responsible for the collection, usage and disclosure policies and practices (including data security) of other organizations, such as Facebook, Apple, Google, Microsoft, X or any other social media platform provider, operating system provider, wireless service provider or device manufacturer, including any personal information you disclose to other organizations through or in connection with our social media pages. Any posts you make on our social media pages may be available to others who use those pages. Never include sensitive personal, financial, or other confidential information such as your social security number, address, phone number or email address when posting or commenting online. Please refer to the privacy policies of our social media partners when you interact with them online.
- Children
Our Services are not directed to children under the age of 18. We do not knowingly collect personal information from any child under the age of 18. If you become aware that a child under 18 has provided us with personal information, please contact us and we will take steps to delete such information from our systems.
Please note that the Silgan Containers University equipment and technical training program is solely intended for adults and children under the age of 18 are prohibited from registering for its offerings.
- Retention
We will retain your information for as long as your account is active, as needed to provide you Services or for other purposes stated in this Policy. We will delete the personal data or remove how the personal data can be associated with you as required by applicable law. To cancel your account or request that we no longer use your information to provide you services, please contact us via the method identified in the “Contact Us” section below. We may still retain and use your information as necessary to comply with our legal obligations, resolve disputes, enforce our agreements and as otherwise permitted by law.
- Choices and Privacy Rights
Depending on applicable law where you reside, you may be able to assert certain rights identified below with respect to your personal information. If any of the rights listed below are not provided to you under the law that governs the processing of your personal information, we have absolute discretion in providing you with those rights. Please refer to the table below to determine the rights you have in your jurisdiction.
Your rights in relation to your personal information are not absolute. Depending upon the applicable law (please see the chart below listing different U.S. states), certain of your rights may be denied: (a) when denial of access is required or authorized by law; (b) when granting access would have a negative impact on another’s privacy; (c) to protect our rights and properties; or (d) where the request is frivolous or vexatious, or for other reasons.
Your privacy rights may include the following:
- Right to Know/Access. You may have the right to obtain a copy, or a list of categories of the information that we hold about you, as well as other supplementary information, such as the purposes of processing, and the entities to whom we disclose your personal information.
- Right to Correct. You may have the right to correct any of your personal information in our records and systems. You may request us to rectify, correct or update any of your information by us that is inaccurate.
- Right to Delete. Under certain circumstances, you may have the right to request that we delete the personal information that we hold about you. This right is not absolute, and we may refuse such a request if there are compelling legitimate grounds for keeping your personal information, for legitimate purposes, or as required by law. In addition, in the event your deletion request is honored, we may retain a record of your deletion request as required under applicable law.
- Right to Portability. You may have the right to receive a copy of the information we have collected about you in a structured, commonly used and machine-readable format.
- Right to Opt-Out Sale / Right to Opt-Out of Sharing for Targeted Advertising. You may have the right to opt-out of: (i) the sale of your Personal Data; and/or (ii) the sharing of your personal information for targeted advertising. While we do not sell your personal information for money, like many websites, our Services may use cookies, pixels, and similar technology, and we make available certain information, such as your IP address or device identifiers, to certain third-party advertisers in order to improve your user experience and to optimize our marketing activities. Under some state privacy laws’ broad definition of “sell,” this could be considered a sale, or it could be considered “sharing” of your personal information for targeted, cross-context behavioral advertising purposes. You have the right to direct us not to sell or share your personal information to third parties, and to direct us not to share or use your information for targeted advertising purposes. To exercise your right to opt-out, please submit a request by emailing us as described in the “Contact Us” section below.
- Right to Limit Use and Disclosure of Sensitive Personal Information. If you are a California resident, to the extent your sensitive personal information, as that term is defined under California privacy law, is used to infer characteristics about you, you have the right to object to our processing of your sensitive personal information. For the avoidance of doubt, we do not process any sensitive personal information to infer characteristics about you without your consent.
- Right to Opt-Out of Automated Decision-making or Profiling. You may have the right not to be subject to a decision which significantly impact your rights that is based solely on automated processing of personal information (where a decision is taken about you using an electronic system without human involvement). No decision will be made by us about you solely on the basis of automated decision making which has a significant impact on you.
- Right Against Discrimination. You may have the right not to be discriminated against for exercising any of the rights described in this section. We will not discriminate against you for exercising your rights.
- Right to Appeal. In certain jurisdictions, you may have the right to appeal if we refuse to take action on your rights request. Instructions on how to appeal will be provided to you upon such a denial, but in any event, such instructions will be substantially similar to those provided below for submitting requests.
As mentioned above, depending on where you reside or are located, you may be able to assert certain rights with respect to your personal information. To determine which rights you have, please refer to the table below that references the rights as described above. To the extent your location is not listed, please email us at contact@silganprivacy.com.
Under applicable laws, your rights vary depending on where you reside, but we make efforts to honor requests for access/portability, deletion, and correction from all users, regardless of where they live. If you wish to exercise above rights as a user of our Platform, please contact us at contact@silganprivacy.com.
Location | Applicable Rights |
California Residents | (a) Right to Know/Access; (b) Right to Correct; (c) Right to Delete; (d) Right to Portability; (e) Right to Opt-Out of Sale / Right to Opt-Out of Sharing for Targeted Advertising; (f) Right to Limit Use and Disclosure of Sensitive Personal data; (g) Right to Opt-Out of Automated Decision-making or Profiling; and (h) Right Against Discrimination. |
Colorado, Connecticut, Delaware, Indiana, Minnesota (as of 7.31.25), Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee (as of 7.1.25), Texas, and Virginia Residents | (a) Right to Know/Access; (b) Right to Correct; (c) Right to Delete; (d) Right to Portability; (e) Right to Opt-Out of Sale / Right to Opt-Out of Sharing for Targeted Advertising; (g) Right to Opt-Out of Automated Decision-making or Profiling; (h) Right Against Discrimination; and (i) Right to Appeal. |
Iowa Residents | (a) Right to Know/Access; (c) Right to Delete; (d) Right to Portability; (e) Right to Opt-Out of Sale; (f) Right to Opt-Out of Automated Decision-making or Profiling; (g) Right Against Discrimination; and (h) Right to Appeal. |
Utah Residents | (a) Right to Know/Access; (b) Right to Correct; (c) Right to Delete; (d) Right to Portability; (e) Right to Opt-Out of Sale / Right to Opt-Out of Sharing for Targeted Advertising; and (h) Right Against Discrimination. |
Any location, including those listed above (excluding Iowa) | (b) Right to Correct; (i) right to unsubscribe from marketing communications.
|
Submitting a Request to Exercise Your Rights
You may exercise your rights or choices by emailing us at contact@silganprivacy.com with the subject line “Privacy Request.” Once you have submitted your request, we will respond within the time frame permitted by the applicable law.
Identify Verification. Before fulfilling your request, we are required by law to have you verify the personal information we already have on file to confirm your identity. If we cannot verify your identity based on the information we have on file, we may request additional information from you, which we will only use to verify your identity, and for security or fraud-prevention purposes.
Authorized Agent. Residents of California, Colorado and Connecticut may use an authorized agent to submit a rights request on your behalf. If you use an authorized agent to submit requests on your behalf, we will require you to directly verify your identity with us, or have you directly confirm with us that the authorized agent has been authorized to act on your behalf.
Appealing Requests. If you are a Virginia, Colorado, Connecticut, Delaware, Indiana, Iowa, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, or Texas resident, you may appeal our decision to your request regarding your personal information. To do so, please email us at contact@silganprivacy.com. We respond to all appeal requests as soon as we reasonably can, and no later than legally required.
- California Consumer Privacy Notice at Collection
If you are a California resident, this section applies to you in addition to the rest of this Privacy Policy.
Categories of Personal Data Collected, Used, and Disclosed
In the preceding 12 months, depending how you interact with our Services, we may have collected the following categories of personal information (as defined under Cal. Civ. Code §1798.140(v)(1)):
- Identifiers such as a name, address, unique personal identifier, email, phone number, your device’s IP address, software, and identification numbers associated with your devices;
- Personal Information Categories in Cal. Customer Records Statute such as a name, address, telephone number, bank account number, credit card number, debit card number, or any other financial information. Some personal information included in this category may overlap with other categories;
- Commercial Information such as records of products or services purchased, obtained, or considered by you, transaction records, and payment information;
- Internet or Other Similar Network Activity regarding you browsing history, search history, the webpage visited before you came to our Site, length of visit and number of page views, click-stream data, locale preferences, your mobile carrier, date and time stamps associated with transactions, and system configuration information;
- Geolocation Data such as that includes the identification or estimation of physical location or movement;
- Biometric, Audio or Visual information, such as audio recordings of your voice to the extent you call us, as permitted under applicable law; and
- Inferences Drawn from any of the Information Listed Above, such as your preferences, characteristics, and behavior.
We collect this information from the following sources: information you provide, information we collect automatically through use of the Services, and information we get from other sources.
Purposes for Colleting and Using Categories of Personal Data
We collect and use your personal information for the following business purposes:
- Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytics services, providing storage or similar services;
- Providing advertising and marketing services;
- Auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance;
- Helping to ensure security and integrity;
- Debugging to identify and repair errors that impair existing intended functionality;
- Short-term, transient use, such as non-personalized advertising shown as part of your current interaction with us;
- Undertaking internal research for technological development and demonstration; and
- Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.
For information about who we share information, please refer to Section 4 above.
Retention of personal information
We retain your information for as long as your account is active, as needed to provide you Services or for other purposes stated in this Policy, or as required or permitted by applicable law. For more information about the criteria for retaining personal information listed above, please refer to Section 9 above.
Your Right to Limit Use of Sensitive Information
If you are a California resident, to the extent your sensitive personal information (as that term is defined under the CCPA) is used to infer characteristic about you, you have the right to direct us to stop such processing of your sensitive personal data for such purposes. We do not process any sensitive personal information to infer characteristics about you without your consent.
Shine the Light
You have the right to ask us for a notice describing what categories of personal information we share with third parties or corporate affiliates for those third parties’ or corporate affiliates’ direct marketing purposes. That notice will identify the categories of personal data shared with third parties and used for direct marketing purposes and the name and address of the third parties that received such personal data.
Do Not Track
“Do Not Track” (DNT) is a privacy preference you can set in certain browsers if you do not want online services to collect and share certain kinds of information about your online activity. Our Website does not currently process or respond to “DNT” signals. For more information on Do Not Track, please visit allaboutdnt.com
- International Transfers of Data
Silgan is headquartered in the United States and is subject to US law. Please be advised that the provision of our services may require the transfer of your personal information across international borders to the United States or to other countries where the privacy laws may not be as protective as those in your jurisdiction. In the event of such a transfer, we will follow any and all applicable data protection laws to ensure the protection and safeguarding of your personal information.
We will take commercially reasonable steps to ensure that your personal data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or country unless there are appropriate safeguards in place as required under the applicable data protection laws and ensuring the security of your personal information is maintained. If you choose to use our Services while located outside the United States, you hereby irrevocably and unconditionally consent to such transfer, processing, and use of your information in the United States and elsewhere. If you do not wish for your information to be transferred to, processed, or maintained outside of the country or jurisdiction where you are located, you should immediately cease accessing our Services.
- Additional Notice to Individuals in the European Economic Area, the United Kingdom, and Switzerland
This section only applies to individuals using or accessing our Service while located in the European Economic Area, the United Kingdom, or Switzerland (collectively, the “European Countries”) at the time of data collection pursuant to the European Union’s General Data Protection Regulation, the UK General Data Protection Regulation, or the Swiss Data Protection Act (collectively, the “GDPR”).
We may ask you to identify which country you are located in when you use or access some of the Services, or we may rely on your IP address to identify which country you are located in. When we rely on your IP address, we cannot apply the terms of this section to any individual that masks or otherwise hides their location information from us so as not to appear located in European Countries. If any terms in this section conflict with other terms contained in this Policy, the terms in this section shall apply to individuals in a European Country.
Our Relationship to You. The controller for the processing described in this Privacy Policy is: Silgan Containers LLC, mailing address 21600 Oxnard St., Suite 1600, Woodland Hills, CA 91367 Attention: Silgan Containers LLC, and you can contact our privacy office at contact@silganprivacy.com or by phone at 1-888-655-8099.
Legal Bases for Processing Your Personal Data
The legal basis of our processing of your personal information within the scope of application of the GDPR is as follows:
Section & Purpose of Processing | Legal Bases for Processing |
Section 3(h) To Maintain Legal and Regulatory Compliance. Section 3(g) To Enforce Compliance with Our Agreements or Policies. | Based on our legal obligations. Article 6(1) lit.(c) GDPR. |
Section 3(a) To Provide You With Our Services. Section 3(b) To Provide Service-Related Communications. Section 3(c) To Provide Customer Support. Section 3(i) For Employment Purposes. | Based on our contract with you or to take steps at your request prior to entering a contract. Article 6(1) lit.(b) GDPR. |
Section 3(g) To Enforce Compliance with Our Agreements or Policies. Section 3(e) For Product Research and Development. Section 3(j) For Customization. Section 3(k) To Facilitate Corporate Acquisitions, Mergers and Transactions. Section 4(a) Within Our Corporate Organization. Section 4(b) With Our Service Providers. Section 4(c) Corporate Transactions. | Based on our legitimate interest to operate our business and not overridden by your data protection interests or fundamental rights and freedom. Article 6(1) lit.(f) GDPR. |
Section 3(d) To Send You Marketing and Promotional Emails. Section 3(l) With Your Consent. Section 4(e) With Your Consent. | Based on your consent. Article 6(1) lit.(a) GDPR. |
Your Rights
In the European Union, the United Kingdom and Switzerland you may have the rights described below with respect to your personal data, subject to certain exceptions.
- Right to access. You may have the right to obtain a copy of your personal data that we hold about you, as well as other supplementary information, such as the purposes of processing, the categories of personal data that we process, the entities to whom we disclose your personal data, etc.
- Right to rectification. You may have the right to request us correct any of your personal data in our files.
- Right to erasure. Under certain circumstances, you may have the right to request erasure of your personal data that we hold about you. To note, this right is not absolute, and we may refuse your right to erasure if there are compelling legitimate grounds for keeping your information.
- Right to restriction. You have the right to request that we restrict our processing of your personal data in certain circumstance. For instance, this right is available if you contest the accuracy of the personal data, or if you objected to our processing.
- Right to object to processing. You have the right to object to our processing of your personal data at any time and as permitted by applicable law if we process your personal data on the legal bases of consent or legitimate interests. However, we may continue to process your personal data if it is necessary for the defense of legal claims, or for any other exceptions permitted by applicable law.
- Right to portability. Under circumstances, you may have the right to receive personal data we hold about you in a structured, commonly used, and machine-readable format so that you can provide that personal data to another controller.
- Right to not to be subject to decisions based on automated processing. In some circumstances, you have the right not to be subject to decisions based solely on automated processing, and to obtain the human review of any such decisions that significantly affect you. We do not use automated processing to make any decisions that significantly affect you.
To assert your privacy rights noted above, you may send a request to us through our “Contact Us” section below.
If you are a resident of the European Economic Area, United Kingdom or Switzerland and believe we process your Personal Data within the scope of the General Data Protection Regulation (“GDPR”) in the EEA, the Data Protection Act 2018 (as amended) in the UK, or the Swiss Data Protection Act in Switzerland you may direct questions or complaints to our privacy office through the our “Contact Us” section below.
You also have the right to lodge a complaint with a supervisory authority or equivalent regulatory body. Contact details for data protection authorities in the European Economic Area are available here, and contact details for the United Kingdom’s ICO are available here.
International Transfer of Your Personal Data
We rely primarily on the European Commission’s Standard Contractual Clauses and the UK’s model International Data Transfer Agreement, as applicable, to facilitate the international and onward transfer of personal data collected in the European Economic Area (“EEA”), the United Kingdom and Switzerland, to the extent the businesses receiving such personal data are located in a country that the European Countries consider to not provide an adequate level of data protection. We may also rely on an adequacy decision of the relevant regulatory body confirming an adequate level of data protection in the jurisdiction of the party receiving the information, or derogations in specific situations.
- Brazilian Privacy Rights
This section only applies to residents of Brazil.
- Personal Information Processing Under the LGPD.Below is a summary of personal information categories, as identified and defined by the Brazilian General Data Protection Law (“LGPD”), that we collect, the reason we collect personal information, where we obtain this information, and the third parties with whom we may share your personal information.
- To review the personal information we collect and how we collect it, please refer to Section 2, above.
- To review the purposes for which we collect your personal information, please refer to Sections 3, above.
- To review the categories of third parties with whom we may share your personal information, please refer to Section 4, above.
- Legal Basis for Processing Data.Article 7 of the LGPD provides that processing shall only be carried out under certain circumstances. The circumstances under which we process your personal information include the following:
- We process your personal information with your consent.
- We process your personal information when necessary for the execution of a contract or preliminary procedures related to a contract.
- When required by law.
- Brazilian Privacy Rights.If you are a Brazilian resident, you have the rights set forth below in relation to your personal information; however, your rights are subject to certain exceptions. For instance, we cannot disclose specific pieces of personal information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the personal information, your account with us or the security of our network systems. Article 18 of the LGPD provides you with the specific rights listed below.
Please note that we may also be required to disclose or process your personal information where necessary to meet our legal obligations.
Additionally, we will not discriminate against you for exercising your Privacy Rights. To assert any of the below rights, please contact us by email at contact@silganprivacy.com or by phone at 1-888-655-8099. To validate your identity, we may ask you to verify personal information we already have on file for you. If we cannot verify your identity from the information we have on file, we may request additional information from you, which we will only use to verify your identity, and for security or fraud prevention purposes.
- Right to Confirmation: you have the right to request that we confirm the existence of the processing.
- Right to Access: you have the right to access a copy of your personal information.
- Right to Correction: you have the right to correct anything in our records that is incomplete, inaccurate, or out of date.
- Right to Restrict Processing: you have the right to anonymize, block, or delete any unnecessary or excessive data, or any data that is not being processed in compliance with the LGPD.
- Data Portability Rights: you have the right to a copy of your data by electronic means or in a printed form (by means of an express request).
- Right to Deletion: you have the right to delete any of your personal information processed with your consent.
- Right to Information about Third Party Processing: you have the right to ask us to provide information about any public or private entities with whom we have shared your personal information.
- Right to Information on Denying Consent: you have the right to information about the possibility of denying consent (i.e. that you have the option to deny consent) and the consequences of such denial (e.g., if processing can still be undertaken if you deny consent).
- Right to Revoke Consent: you also have the right to revoke consent for any processing activities for which you may have previously consented.
- International Transfers of Data.For more information on the circumstances in which Silgan might need to transfer personal information across international borders, and how it will safeguard that data, please see the “International Transfers of Data” in Section 13.
- Mexico Privacy Rights
This section only applies to residents of Mexico.
- Privacy Rights for Residents of Mexico.If you are a resident of Mexico, you have the rights set forth below in relation to your personal information; however, your rights are subject to certain exceptions. For instance, we cannot disclose specific pieces of personal information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the personal information, your account with us or the security of our network systems.
- Right to Access: you have the right to access, and to be provided a copy of your personal information.
- Right to Rectification: you have the right to rectify or correct anything in our records which is incomplete, inaccurate or out of date.
- Right to Cancellation/Deletion: you have the right to delete any of your personal information that we processed with your consent.
- Right to Object to Processing: you have right to object to and/or restrict processing by anonymizing, blocking, or deleting any unnecessary or excessive data, or any data that is not being processed in compliance with relevant law.
To assert any of the above rights, please contact us by email at contact@silganprivacy.com or by phone at 1-888-655-8099. To validate your identity, we may ask you to verify personal information we already have on file for you. If we cannot verify your identity from the information we have on file, we may request additional information from you, which we will only use to verify your identity, and for security or fraud prevention purposes.
- Contact Us
Should you have any questions regarding this Privacy Policy, our Services, or our privacy practices, please contact us at contact@silganprivacy.com.
21600 Oxnard St., Suite 1600, Woodland Hills, CA 91367
Silgan reserves the right to modify, change or alter any section of this Privacy Policy at any time without notice.